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Debugging interaction problem between WorkBench and drives may be facilitated by using the built-in logging mechanism.

Where are the application and the log files in your system:

The easiest way to access the application or the log files is to open the About box in WB, it will give you the full path to the application and log folder:

image

WB has 2 log files:





Hello,

We encountered a little problem with AKD Workbench when we go on Feedback1 window.

With some laptops, we have a popup window indicated an error (see the attached jpeg). It is not a big issue as, if we choose Continue, it works fine.

I join also the details log Information.

Best regards.

The detailed requirements for each release are indicated in the release notes. In the table below, we list the different versions in which the minimum requirements have changed.

File Description: 
Describes software installation, setup, and operation for the AKD drive. Includes basic topics and examples to help guide you in setting up and using the various features in the drive. Includes Parameter and Command Reference Guide for programming the AKD. Valid for firmware version 1.13.
Language: 
Chinese, Simplified
Release: 
1.13
Release Date: 
Wednesday, March 11, 2015
File Description: 
WorkBench is a Graphical User Interface that allows configuration from different Kollmorgen devices. Includes standard installer: the application with complete help files. The .NET Framework is downloaded from internet if not already installed. For more information regarding features, see the AKD WorkBench Release Notes
Language: 
Chinese, Simplified
Release: 
1.13
Release Date: 
Wednesday, March 11, 2015
File Description: 
WorkBench is a Graphical User Interface that allows configuration from different Kollmorgen devices. Includes full installer: the application with complete help files and the .NET Framework required by the application. For more information regarding features, see the AKD WorkBench Release Note.
Language: 
Chinese, Simplified
Release: 
1.13
Release Date: 
Thursday, March 12, 2015

F501, Bus Over Voltage

I have an AKD and AKM with me, my colleague and myself were trying to make the motor move but we kept having issues with fault F501 (Bus over voltage, usually load related). We looked at the fault description and remedy, as well as the wiring but nothing seem to fix the problem. The remedy said to "Reduce load or change motion profile. Check system regen capacity; add capacity if needed. Check mains voltage". The motor has no load and we kept changing the parameters in Workbench to increase the capacity of the drive and motor. Has anyone had this issue before?

File Description: 
Beschreibt Software-Installation, Inbetriebnahme und Betrieb des AKD. Enthält grundlegende Hinweise und Beispiele zum Einrichten und Verwenden der verschiedenen Funktionen im Antrieb. Enthält Parameter und Befehlsreferenzhandbuch für die Programmierung des AKD. Gültig für Firmware-Version 1.11.
Language: 
German
Release: 
1.11
Release Date: 
Monday, December 16, 2013
File Description: 
Describes software installation, setup, and operation for the AKD drive. Includes basic topics and examples to help guide you in setting up and using the various features in the drive. Includes Parameter and Command Reference Guide for programming the AKD. Valid for firmware version 1.11.
Language: 
English
Release: 
1.11
Release Date: 
Monday, December 16, 2013
File Description: 
WorkBench is a Graphical User Interface that allows configuration from different Kollmorgen devices. Includes standard installer: the application with complete help files. The .NET Framework is downloaded from internet if not already installed. For more information regarding features, see the AKD WorkBench Release Notes.
Language: 
English
Release: 
1.11
Release Date: 
Sunday, December 15, 2013

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